Taxi scams are born anew

Technology continues to advance and change our world, human nature does not change. Technological advancement does not mean moral advancement. While we can summon a wealth of information in less than a second, the human race isn’t applying this knowledge in a way that makes our world any more just and fair.

And so it is with our taxicabs. While technology enables us to hail cabs, it has not improved the ethical standards of drivers or riders. I have seen this illustrated across our city in several ways, but most vividly this past week.

It was after 6 p.m. and since I was out of work late I wanted to waste no time in getting home. I was in downtown Manhattan and the traffic looked painfully slow. I positioned myself near a street corner so a car could make a quick exit off of a bumper-to-bumper Broadway. I requested a ride from Lyft.  

I got a call from the first Lyft driver.

“Hi this is your driver from Lyft, can I confirm where you are?”

“Yes. I am at Broadway and Worth Street. I’m a bit before Worth Street so you can make a left and get out of this terrible traffic.”

“And can I confirm where you are going?”

“Flushing, Queens,” I said truthfully.

A few seconds after our call ended. I saw that the driver had canceled my ride and the mobile app was searching for a new driver for me.

I also realized how I had made a terrible mistake. One of the features that is supposed to make ride hailing services better than hailing cabs on the street is that the application does not tell the driver where you are going until they confirm on their device that you are in their vehicle. This stops them from cherry picking rides the way yellow cab drivers do, asking passengers where they are going before they get in the cab, so they can avoid taking fares to destinations they don’t like.

Ride hailing drivers subvert this system in two ways: they will pull over and confirm on their device that you are in the cab when you are not, and then canceling the ride before you get to them. And, like they did with me, they call you and ask where you are going and then cancel the ride if they don’t like what you tell them.

The second Lyft driver called a few minutes later, doing the same thing. I didn’t tell them, but it didn’t help anyway.

“Can you confirm where you are going?”

“I’m on Broadway and Worth. I’ll see you soon. Are you nearby?”

“Yes. I am at Broadway and White Street. I will be there soon. … Can you confirm where you are going?”

“That’s a great question. I’ll confirm when I see you. And I’ll see you soon,” I said with the friendliest confidence I could muster.

My phone soon indicated that this driver had canceled as well, and now I had to start the request for a driver all over again. And guess what? The price for a ride was now about $20 more than when I was first looking for a ride. This made me livid but I was too tired to get worked up about it, and besides, I would have been mistaken for a crazy person, shouting at my smartphone in the middle of Broadway as downtown traffic slowly crawled by.

The third driver arrived and completed the trip. With all the shady driver shenanigans, I probably saved no time in getting home and would have been better off taking a subway or express bus.

A friend who is a yellow cab driver broke down the one issue he may have with taking fares to the outer boroughs: if it’s towards the end of his shift, he faces late fees if he brings his cab back to the garage late. That’s the only time he picks and chooses his fares, and he recommends reporting those drivers that won’t take customers where they want to go. My friend is exceptionally good at what he does, and even lets passengers know when they can get somewhere faster using public transit. I had one Lyft driver tell me that in Maryland recently, and I much appreciated it.

In a few short years, the drivers at ride-share services like Uber and Lyft have perfected many of the repugnant practices that sent riders away from yellow cabs to begin with. Ride-hailing service drivers are known to cancel rides in time to take advantage of surge pricing times. No-show cab drivers can still saddle would-be riders with $5 cancelation charges which are difficult (though not impossible) to fight through the companies’ Web sites. And yellow cab drivers are left in the lurch, many of them deeply in debt with loans for medallions that they may never be able to pay back, a situation regulators ignored.

At the same time, ride sharing services are in greater demand, since our public transit system is so rotten to the core the subways lines can be delayed even by an overflowing toilet.

As with yellow cabs, remain vigilant when you are taking one of the raid hailing services. What looks like a minor inconvenience could be another scam.

Congestion pricing will not fix our subways

New York is a city of many firsts. It was the first capital city of the United States; it had the first hot dog, first American public brewery, ATM, mobile phone call, and children’s museum.

It also promises to be the first American city to institute congestion pricing on cars driving into its busiest areas. Although these fees are not expected to take effect until 2021, it could cost motorists up to $10 to drive into Manhattan below 60^th Street according to a plan expected to be passed April 1 as part of the New York State budget.

It could mean as much as $14 for a car and more than $20 for a truck going into Manhattan. That’s likely going to be on top of heavy tolls already paid to take the bridges and tunnels needed to get into Manhattan in the first place. Cities such as London and Stockholm have instituted congestion pricing and it’s considered a success there, but those cities have more viable public transportation.

New York City has one of the most comprehensive public transit systems in the country, and that’s more of a statement on how sorry the U.S.’s transit system is than a compliment to New York.  

The politicians that are advocating for congestion pricing are doing so because they don’t want to do the hard work it would take to fully fund the M.T.A. It means possibly raising taxes and definitely raising fares. It means significantly reformingconstruction policies to reduce exorbitant costs. Governor Andrew Cuomo and Mayor Bill de Blasio, who despise one another, agree 100% that this is a good idea, which is as good a reason as any to oppose it.

People are turning more to cars because public transit is so unreliable and unpleasant. I once worked with a man who had health issues and had to go to the Bronx every other day from work in order to have kidney dialysis done. He took a cab there because he couldn’t be late and his health issues meant he couldn’t be wedged into a subway car with a few hundred of his closes friends. He was able to get some of his cab fare subsidized, but that’s money that could have been spent elsewhere if we had a reliable transit system, and it’s on the backs of people like my former coworker that this new tax is going to be balanced.

I would rather not spend about three times the regular fare to get to work, but I know I need to be on time to work and not on the cattle car that passes for the 7 train these days, so I splurge for an express bus. It’s still a lot less than a cab but more expensive than a regular subway or bus fare.

Congestion pricing is going to cost the people who can afford it the least: cab drivers or people who have their spouses or friends drive them to work or who are carpooling like good citizens. There will be a significant portion of people who will avoid paying it using the sameschemes that work with the now toll-booth-free tolls and red light cameras.

We will fight this out in the press and in the courts until congestion pricing becomes the law of the land or not. But all that will be time wasted building the political capital, civic will, and thoughtful plans needed to truly fix our transit system.

The mystery commuter on the QM20 bus

For about a year and a half, I have commuted to and from my job in Manhattan using an expressbus, a more expensive but comfortable coach bus run by the Metropolitan Transit Authority.

Most of the bus drivers who drive these buses hustle to get us through traffic and make good time getting into Manhattan from the Eastern reaches of Queens. A meek or extremely defensive driver is going to fail at driving and express bus, and fail hard.

And that’s been happening recently in the early morning on the QM20 line. One driver I have not seen but only heard about, an older gentlemen, is a slow-paced driver that is content to hang in the slow lane of early rush-hour traffic while his passengers fret about reaching work on time. I have spoken with people who have stopped riding the 6:45 bus because they cannot get to work on time if they ride it. In fact, the 7 a.m. bus routinely reaches Manhattan sooner.

Because the driver of the 6:45 a.m. bus is such a pathetic slowpoke, passengers that used to take that bus now flood to the 6:30 bus. There are now at least three times as many passengers waiting at the bus stop for the bus I take, which means the other stops are all more crowded as well. I used to be able to find a seat all to myself with regularity, now it’s nearly impossible.

Yet still people insist on putting their bags on seats, even knowing that they’ll have to move them at some point. It’s a gamble on their part, they’ll possibly get the seats to themselves if enough passengers decide not to ask them to move. I usually make it a point to make these rude people move their bags, though if they are an exceedingly large person then I will often pass them by because I’m a large person also and then we’re both crammed into our seats seething and miserable. There is one rude fat bastard on my bus line who does this without fail and sits in corpulent luxury every day.

Sometimes I’ll choose people who are polite and thin because I’ll have more room. There’s a man who uses his time on the bus to sketch drawings and I feel camaraderie sitting next to someone interested in the arts, even if I never talk to him.

This past Monday however, there was a mystery man and I felt I had to sit next to him. By mystery man I mean someone who had a black wool hat pulled down all the way over his face. This was not a ski mask (aka balaclava), but just a hat that normally sits on top of the head and over the ears. He had it pulled down all the way over his face, so that his head was just one monolithic orb of woolen darkness.

I was appreciative of the aesthetic and felt a kinship to it. I often weara ski mask when I perform in bands, and have enough ski masks at home to clothe a paramilitary battalion for a decade. So I sat next to this man. He was a bit spread out but I managed to get comfortable enough and read the news on my work phone. I didn’t want to see the man’s face, wanting his mystery to be kept for all eternity or at least until the weather was warmer and one would have to be psychotic to wear a winter cap. But no, soon after we rolled into Manhattan the man woke up and pulled up his hat revealing the countenance of a middle-aged commuter.

I don’t know where the man departed the bus. I got off at my usual stop at Herald’s Square and made my way downtown, hoping to engage with more of life’s mysteries as the day wore on.

The Horror That Is The 7 Train

Speaking in 1999, Atlanta Braves pitcher John Rocker said the following about New York City:

“Imagine having to take the 7 Train to the ballpark looking like you're riding through Beirut next to some kid with purple hair, next to some queer with AIDS, right next to some dude who just got out of jail for the fourth time, right next to some 20-year-old mom with four kids. It's depressing...”

Saturday Night Live’s Colin Quinn, doing the weekly news spot, said this about Rocker: “He might be a bigot, but he’s definitely been on the 7 train.”

Despite all the romantic notions you may have in your head about New York, there are some traditional New York experiences that are never pleasant no matter how much you romanticize them. Being mugged is never fun; neither is stepping in dog shit or having to smell a homeless person.

Another old New York tradition that is no fun is the 7 train. The 7 train is a human cattle car of endless misery and inconvenience. It perfectly combines all the incompetence of New York’s Metropolitan Transit Authority with the rancid overpopulation of our city that makes New York the cultural calling card of the dying American empire. 

I live in Flushing, Queens and work in lower Manhattan. I have an hour-and-15-minute commute each way when things go well, but things rarely go well. I take a bus to downtown Main Street Flushing, which has a crowd density similar to that of Times Square, and board a 7 train that takes me to Grand Central, where I take either the 4 or 5 train (also no joy) to the Bowling Green station near where I work.

Today I managed to get down the overcrowded stairs to the train platform only to miss the closing doors of a not-very-crowded 7 train by seconds. The next express train arrived soon but sat on the platform for 10 minutes and didn’t leave the station until it was wall-to-wall people.

Sometimes the 7 train likes to quit on you and dump all of its passengers out a random stop. “This train is out of service! No passengers!” the conductor will announce. Sometimes the express 7 train decides to go local, sometimes without telling its passengers until they’re at a stop they didn’t plan on making. On the weekends, the 7 train doesn’t run any express trains at all and often will have large service gaps that will leave its passengers scrambling to shuttle busses or trying to find alternate trains to take.

In September, when the U.S. Open is happening at the U.S. Tennis Center, the 7 train is flooded with tennis fans who are clueless as to where they are going and completely unschooled in subway etiquette. Sometimes a perfect storm of passenger clusterfuck will happen and you’ll have Mets fans and U.S. Open fans cramming the same trains heading to the Willets Point station.

The 7 train will often stop service entirely or delay service torturously or decided it doesn’t want to run express trains at the height of rush hour. Often the reason the MTA gives passengers for this is “signal problems.” One winter I asked an MTA worker on the platform why express service was abruptly canceled and he answered, “It’s cold outside, sir.”

I don’t bother trying to get a seat on the 7 train. Those are the dominion of sharp-elbowed Asian women who push their way onto the trains before the unfortunate souls who have to commute to Flushing can exit. I actually prefer to stand. I’ll actually have more room standing and the ride isn’t that long. Besides, I sit on my ass for eight hours at work. I usually try to position myself directly between two car doors in the center of the car, where the crush of passengers will be slightly less.

It is often standing-room only before the trains leave its first stop, but that doesn’t stop people from trying to cram themselves on to the train at later stops.

The 7 train is one of the oldest lines in the city, so its rails are close together and the cars that fit on the tracks are narrow and without as much room as other trains. It is also the only subway serving some of the most densely populated parts of the city and it terminates (for now) in Times Square.

And the 7 train is about to get worse. The geniuses who run our transit system decided it would be a good idea to cram 15 pounds of ham into this 5-pound bag instead of 10, so the 7 line is being expanded all the way to 34^th Street and 11^th Avenue. This means more crowding on a subway line that can barely handle what its current ridership. Joy.

There are some upsides to the 7 train. Most of it is above ground, so you can see some beautiful views of Queens and Manhattan that you won’t see from any other train line. Also, while it is regularly packed to the gills, most of the riders are working New Yorkers who are not there to cause problems; you don’t have the thug element of the A train or the hipster abominations of the L line. Because the trains are so crowded all the time, you have fewer homeless and crazies. I have never seen a “Showtime!” subway dance troupe try to ply their obnoxious trade on the 7 train.

For all its faults, the 7 line has stood the test of time, and if overcrowding doesn’t bring it crumbling to the ground this year, someone will be bitching and moaning about it 100 years from now. 

I Can’t Drive 25

For most of my time in New York, I did without a car. After being poor and having cars break down on me at record pace, I was glad to be done with the world of automobiles. I was happy to leave the driving to New York’s Metropolitan Transit Authority, though the MTA is poorly run and will always find new ways to make you late for important events.

But time has changed the game plan and I am now one of the lucky people in the five boroughs with a vehicle. Being in one of the farther reaches of Queens, parking is not as worrisome as it would be in Manhattan or other more densely populated parts of the city.

I still work in Manhattan and take public transit to and from work every weekday and will use public transit a lot on the weekends if driving and parking will be bothersome. So I have the dual perspective on city life as viewed from both car driver and mass transit commuter. Mayor de Blasio’s plan to lower the standard speed limit in New York City to 25 miles per hour is ill-advised, unfair and counterproductive.

The administration got the idea from a committee that proposed other measures as well, such as more red light cameras that would automatically dole out tickets and more speed bumps. But if you are serious about cutting down on traffic fatalities, getting bad drivers off of the road should be top priority. More aggressive enforcement is part of the new “Vision Zero” plan, but too much is going to hedge on the speed limit reduction. And that is a punishment to the entire city.

Trying to slow down the whole city won’t work. Driving 25 miles per hour is unrealistically slow for most drivers. Soon after announcing his plans for a change, Mayor de Blasio’s motorcade was caught speeding and violating other traffic laws by CBS News.

Real, aggressive enforcement of traffic laws would put the de Blasio administration up against a variety of groups that he would normally not want to upset.

When I was living in Northern Manhattan, I once saw a livery cab drive on the wrong side of the street in front of police in order to make a light and merge into traffic. I have been in cabs with drivers who lacked English proficiency needed for a New York State driver’s license, let alone a livery license. Cracking down on unqualified and dangerous cab drivers would make our roads a lot safer, but the ideas proposed by the Mayor include needlessly punitive things such as putting devices on cabs that would stop the meter if they were speeding. Cab drivers are opposing those new proposals anyway. You might as well get on their bad side with the right proposals for the right reasons.

Really cracking down on people who consistently violate traffic laws would be an improvement, but there is some evidence to suggest this would have a disparate impact on racial minorities. It’s politically easier to punish everyone with a lower speed limit than to target the drivers that are causing havoc on the city streets.

Reducing cyclist deaths would mean really stopping and ticketing the legions of bad cyclists who ride the wrong way down one-way streets and ride on sidewalks. That would put the Mayor at odds with more of his natural political allies.

We see this kind of response on the part of city government all of the time, when making things worse for everyone can also generate results that political leaders can point to and claim credit for, public be damned.

And here’s something else advocates of the plan fail to consider: A 25-mile-per-hour speed limit would also allow the police to stop just about any driver any time for speeding. It would be a city-wide speed trap that would put us on the same page as Podunk counties in rural areas that collect a large chunk of their revenue from unknowing out-of-town motorists.

The only people who would normally drive 25 miles per hour are the obese or elderly driving motorized scooters. No fully functional driver would drive that slowly without there being traffic congestion or inclement weather. Hopefully this proposal will be kicked to the curb.